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About us

Macclesfield Wilmslow and District Citizens Advice Bureau Building Photograph

At Macclesfield Wilmslow and District Citizens Advice Bureau we can help you sort out your money, legal and other problems. We can give you free, confidential, impartial and independent information and advice on a wide range of subjects to everybody regardless of age, race, religion, gender, disability or sexuality. And it’s not just advice. We campaign for change using your experiences to influence local and national policymakers and service providers to improve policies and services which aren’t working.

Macclesfield Wilmslow and District Citizens Advice Bureau is a member of the national charity Citizens Advice An external link opening in a new window., which produces and updates AdviserNet (the web-based system we use to advise clients) and sets quality standards for our advice, training, equal opportunities and accessibility in the bureau.

We are an accredited, Quality Marked partner of the Community Legal Service.

Please note this service is intended for people who live or work within the Borough of Macclesfield. If you do not live in the area we cover, you can search for the contact details of your local CAB at the Citizens Advice website An external link opening in a new window.

How to find us and times of service
Aims and principles
More information about our policies, advocacy service and history

How to find us and times of service


Our main office Macclesfield CAB is in Sunderland House, Sunderland Street, Macclesfield SK11 6JF. This is the building opposite Waters Green Medical Centre and is about 50 yards past Macclesfield Railway Station, on the same side of Sunderland Street as the station. MAP An external link opening in a new window.

Drop-in Sessions:
  • Monday 10am to 12.30pm
  • Tuesday 1pm to 3.30pm
  • Wednesday 10am to 12.30pm
  • Wednesday 1pm to 3.30pm
  • Thursday 10am to 12.30pm
Appointments Only:
  • Monday 1pm to 4pm
  • Tuesday 10am to 1pm
  • Thursday 1pm to 4pm
Appointment: 01625-432847
Telephone Advice:
  • Monday to Thursday
    10am to 4pm  
Advice: 01625-426303

Outreach Sessions are held at the following locations

Knutsford CAB
St Johns Wood Millennium Community Centre, Longridge, Knutsford WA16 8PA MAP An external link opening in a new window.

Drop-in and Telephone
Monday,Wednesday and Friday from 10am to 12.30pm

Appointments on request

Telephone 01565 651310  

Colshaw Farm
Riverside Housing Association, 35 Appleton Walk, Colshaw Farm, Wilmslow SK9 2HN

Drop-in Session for Colshaw residents
Thursday 10am to 1pm 

Alderley Edge GP Surgery
16 George Street, Alderley Edge, SK9 6EJ

Appointments on last Wednesday of the month 1pm to 4pm. Service for patients of the medical practice.

Kenmore Health Centre
60-62 Alderley Road, Wilmslow, SK9 1PA

First Tuesday of the month – appointments 1pm to 2.30pm, drop-in 2.30pm to 4pm.  Service for patients of the medical practice.


Handforth Library:-
The Green, Wilmslow Road, Handforth, Wilmslow MAP An external link opening in a new window.

Appointments only on Fridays, arranged via main bureau

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Aims and principles

The Citizens Advice service aims

  • to ensure that individuals do not suffer through lack of knowledge of their rights and responsibilities or of the services available to them, or through an inability to express their needs effectively;

    and equally
  • to exercise a responsible influence on the development of social policies and services, both locally and nationally.

Advice provided by the Citizens Advice service is free, independent, confidential, and impartial, and available to everyone regardless of age, race, religion, sex, disability, sexuality or nationality.

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More information about our policies and history

Our Policies on Equal Opportunities, Quality and the Environment

Advocacy Service for Mental Health

Brief History of the Citizens Advice Service

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Macclesfield Wilmslow and District Citizens Advice Bureau, Sunderland House,
Sunderland St., Macclesfield SK11 6JF - Charity registration number 1074187.